On screen deleting for techies only

Gmail is throwing all sorts of great features at users, including AIM chat integration. But from tests I’ve run recently, these delete in the display features are often troubling to regular people. It’s fast and confusing — and even if an undo is present as when deleting or labeling an email, it shouldn’t be the primary means of deleting something. It can be traumatic for someone to accidentally click the (x) and watch their shock as it goes away without a clue as to how to bring it back.